Name and Fame - the Volvo Dealership Praise List - Volvo V40 Forums
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post #1 of 39 (permalink) Old 30-01-2014, 07:52 AM Thread Starter
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Name and Fame - the Volvo Dealership Praise List

It seems that all too often people are very quick to "Name and Shame" companies which fail to meet expectations.

This thread is designed to redress the balance and to promote those dealerships which, in a member's personal opinion, have given a "better than expected" experience.

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D2 R Design MY14, Black Sapphire Metallic
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post #2 of 39 (permalink) Old 30-01-2014, 07:55 AM Thread Starter
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I'll start the ball rolling by praising the service I received of delivery of my company car from Kastner Exeter (http://www.volvocarsexeter.co.uk). The driver who delivered it could not have been more helpful, was not in a hurry to get the forms signed without me being 100% that the car was right and that I knew where everything was, even making sure my phone was connected by Bluetooth before leaving. If only all dealer experiences were like this!

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post #3 of 39 (permalink) Old 30-01-2014, 08:08 AM
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Hi Everybody,
Main Dealer I would recommend:
TMS Motor Group based in Coventry & Hinckley. Dealer of the Year 2013
I have bought two cars from these guys, this is a family run business and basically you are treated like one of the family.
Nothing is to much trouble and the staff go that extra mile.
I use the Hinckley branch. Coffee & Biscuits, Courtesy Cars Small but pleasant showroom,very pleasant welcoming staff.
www.tmsmotorgroup.co.uk

Last edited by Ray the Brake; 30-01-2014 at 08:10 AM. Reason: Missed some detail
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post #4 of 39 (permalink) Old 30-01-2014, 09:02 AM
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I received excellent service from Tom Campher (www.volvo1.co.za), helping sort out a few issues I had on my car, and hope to get some more excellent service when I am going to trade my current V40 in.

Current Car (in UAE):
2016 Volvo V40 T5 R-Design, Osmium Grey

Previous Car (in South Africa):
2013 Volvo V40 D3 Elite Geartronic, Ice White, sport pack, Nav, keyless entry, 18 inch Taranis, rear styling kit & mods
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post #5 of 39 (permalink) Old 30-01-2014, 08:38 PM
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Mill Volvo. Knaresborough. Can't fault them. Very good service.
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post #6 of 39 (permalink) Old 31-01-2014, 01:16 AM
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Barnetts Dundee- all good so far, very helpful and nothing is too much trouble.

V40 D2 R-Design.Passion Red.Winter Pack, Rain sensor wipers, Rear park assist, grocery floor, Tempa spare,cruise control,3 years servicing.
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post #7 of 39 (permalink) Old 31-01-2014, 06:30 AM
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I've used a dealer where nothing is too much trouble, too, that's why I'm driving 100 miles for a service!

R Design D2. Titanium grey. 18" Ixion alloys. Rear privacy glass. Cruise control. Rear park assist.
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post #8 of 39 (permalink) Old 01-02-2014, 07:53 PM Thread Starter
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Quote:
Originally Posted by lmafudd View Post
I've used a dealer where nothing is too much trouble, too, that's why I'm driving 100 miles for a service!
Imafudd - the name of this thread is an encouragement to praise (and identify) the dealer...
Please tell us who it is that's giving you such good service. It may be that someone I the same area is looking for better service and could benefit from your experience.
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post #9 of 39 (permalink) Old 01-02-2014, 08:22 PM
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Sorry Misha. It's facetiousness. If you read it literally it means that even them doing absolutely nothing seems to be too much trouble!

I complained to Volvo who asked the dealer to contact me to explain - they didn't. See they did nothing and that was clearly too much trouble!

R Design D2. Titanium grey. 18" Ixion alloys. Rear privacy glass. Cruise control. Rear park assist.
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post #10 of 39 (permalink) Old 01-02-2014, 09:32 PM
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Rybrook Warrington are excellent; I have used them since getting my first Volvo 15 years ago. They supplied and serviced my last Volvos and can't fault them.
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