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Discussion Starter · #1 ·
Got rear-ended this morning by a lady driving an Astra H. I guess she got distracted (apparently just left her husband at a hospital) on a wet road, so i don't really blame her (although I do not feel great about my car being smashed into either) . It was not a hard hit, she did not go very fast, but it was certainly not gentle leaning.

When I came out of the car, I was quite surprised to see there was not a single scratch on my V40. Absolutely nothing. The Astra's front bumper got slightly detached at one end, the reg plate got dented and that's all.

Now, I'm impressed at how well my bumper absorbed the hit, but I am not sure if there is any damage underneath. All rear parking sensors seem to be working, CTA too.

I am taking the car to insurance claims on Monday, but I am at odds whether to ask for the bumper to be removed if there is no damage at all to the outside. I don't want to have something come up after a month or two, but I would also not like to have the bumper removed and refitted if there is no need.

Thoughts, experiences?
 

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I'd get it replaced. About 10 years ago I got rear-ended by a guy in a Mondeo.
At the time on close inspection there was no visible damage. 6 months later stress lines appeared in the paintwork which eventually turned into cracks and flaking requiring a re-spray of the bumper. Learned my lesson, any impact of that nature from now on I'll be asking for a new bumper.
 

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Take it to a Volvo workshop. If it is as good as our local one they will give it a thorough check and replace where necessary.
 
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Unless the Volvo dealer has a bodyshop I would take it somewhere else (even if they have I would still take it somewhere else as have not been impressed by dealer bodyshops)

The bumper you see is just a cover that is clipped on, is meant to deform and rebound to its original shape, the problem then is it can hide damage to the parts that actually do the work underneath.

Take it to a bodyshop who will take the cover off for about £30, and if all is well just ask the lady for this and put the matter to bed, obviously if there is more damage then insurance may be the only option.

Nb before you start telling your insurance about every little incident, many insurers will increase your premiums for just being hit even though it is not your fault and it has not cost your insurance a bean (they claim your chances of having another bump are increased) Yes you should tell the insurance everything but only if they will play fair with the info.
 

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Got rear-ended this morning by a lady driving an Astra H. I guess she got distracted (apparently just left her husband at a hospital) on a wet road, so i don't really blame her (although I do not feel great about my car being smashed into either) . It was not a hard hit, she did not go very fast, but it was certainly not gentle leaning.

When I came out of the car, I was quite surprised to see there was not a single scratch on my V40. Absolutely nothing. The Astra's front bumper got slightly detached at one end, the reg plate got dented and that's all.

Now, I'm impressed at how well my bumper absorbed the hit, but I am not sure if there is any damage underneath. All rear parking sensors seem to be working, CTA too.

I am taking the car to insurance claims on Monday, but I am at odds whether to ask for the bumper to be removed if there is no damage at all to the outside. I don't want to have something come up after a month or two, but I would also not like to have the bumper removed and refitted if there is no need.

Thoughts, experiences?
Sorry to hear that, Belissarius !:(
 

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Unless the Volvo dealer has a bodyshop I would take it somewhere else (even if they have I would still take it somewhere else as have not been impressed by dealer bodyshops)

Oh Dennis, Why ever did you buy a Volvo. You seem so UNIMPRESSED with them. Maybe I am lucky, but my dealer down here in the south can't be the only one who gives excellent service and has an excellent bodyshop that only uses genuine manufacturers parts. You rubbished my repair a few weeks back, although the bodyshop actually replaced the complete doors, not reskinning them as you thought.
 
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Unless the Volvo dealer has a bodyshop I would take it somewhere else (even if they have I would still take it somewhere else as have not been impressed by dealer bodyshops)

Oh Dennis, Why ever did you buy a Volvo. You seem so UNIMPRESSED with them. Maybe I am lucky, but my dealer down here in the south can't be the only one who gives excellent service and has an excellent bodyshop that only uses genuine manufacturers parts. You rubbished my repair a few weeks back, although the bodyshop actually replaced the complete doors, not reskinning them as you thought.
I think he is just a natural cynic like me, and I happen to agree with him but also agree with you, not all volvo dealer will be bad not all will be good. My first port of call with any body work repair would always be a body work specialist local to me.

And like has been mentioned here Belarius although you bumper looks fine now, stress crack will likely appear over time so have it checked out by a reputable body work specialist either volvo or independent.
 

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No wizzy, your dealer in to the only one to give excellent service. The one I use in Knaresborough does too. Thats why you have to separate the strong bias and opinion from actual reality when looking at a forum. :)
 

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As per other comments - always get it replaced and the impact material on the back is only single use and will therefore offer less protection next time.

Also with plastic bumpers often they compress allow the metal beneath to be damaged then pop back out as though nothing is wrong but beneath can be a different story.

If we talking 5mph they are supposed to resist that but if hers was damaged I'm tending to thing your may be underneath - almost certainly the foam will be.

ps feel for ya - I would be gutted !
 
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Also with plastic bumpers often they compress allow the metal beneath to be damaged then pop back out as though nothing is wrong but beneath can be a different story.
I would think it would be more like likely that if metal below the bumper was being damaged the plastic bumper would crack?
 

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The modern plastic bumper covers/skin are pretty elastic and if they appear fine after the bump they should be ok.

Even if you really do fear they will rack, no insurer will fund replacement until they actually do.

The absorption material and bumper bars (behind the covers/skin) are indeed single use (think if the as egg boxes) hence it is best to get them checked.

Nb if the bumper was pressed squarely in to a flat absorption pad it could well show no signs of compression, but the pad on the other side that has actually absorbed the force by crushing.....

Re bodyshops, I have very, very, very high standards (used to concours cars) and the majority of insurer and marque approved repairers are not geared up for this, more for quick turn around of half decent jobs to joe blogs public who does not care if the panel is not blended/a different shade, they rely on their branding/insurer for supply for work rather than great finish/workmanship, hence my previous comments. If you do have a good bodyshop you use, be them insure/marque approved or independent, great but if you don't, please do not assume just because they have the approval that they are actually the best.

An example of this would be the loads of focus owners fell in to the 'ford approved must be the best/know what they are doing' trap with their electric orange ST's. They realised their mistake when the car was returned to them with a different shade of orange on the repaired panel as the bodyshop did not understand/know how to paint special effect paint
 

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Discussion Starter · #15 ·
Many thanks to all who chipped in! There's some good advice here and I'm always glad to see how people on this forum eagerly provide help and sympathy.

Went to the insurance assessment today, got out with mixed feelings. They said they would pay for the bumper to be removed and car inspected for further damage, which is good. They offered a repaint, BUT - since there was already a chip on it (a quarter of an inch!), they will only pay 50% of the repaint job.

I seem to have to take the car to the approved Volvo dealer, independents are not an option where I live (unless I want to get into a protracted legal argument with the insurer), but that's not so bad - usually authorised dealers do a better (and more expensive) job than independents.

So what I'll do is have them remove the bumper and see how it looks. I'm sure the dealer will report even the tiniest damage to the insurer, it's a perfect opportunity for them to charge silly prices.

As for the repaint, I'll see what they will quote me, and then decide.
 

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This is a lovely story of the modern era and after 20 years in the insurance industry, I can now quote a real life example where a simple "hit in rear" somewhere-ish below 10mph claim doesn't have to result in the obligatory £1,500 where's my whiplash claim! Cheers
 

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I got rear-ended this morning...:mad:
The guy in a daewoo hatchback must have been sleeping...
No visible damage
I am just worried about the absorption material under the skin. How does it work and could such hit have impact on it...?
At the moment it's impossible for me to take half day off work to go check this out.
I am so frustrated right now :mad:
 

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I got rear-ended this morning...:mad:
The guy in a daewoo hatchback must have been sleeping...
No visible damage
I am just worried about the absorption material under the skin. How does it work and could such hit have impact on it...?
At the moment it's impossible for me to take half day off work to go check this out.
I am so frustrated right now :mad:
Not good. Sorry about this. It's pretty frustrating.
 

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It really is Kev, sometimezs foam, sometimes metal meant to compress. Used to even be gas loaded springs/shocks on Volvo bumpers
 

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Discussion Starter · #20 ·
Sorry to hear that, I know how it feels, and quite well - I got rear ended twice in two months.

My first hit was just as yours - no visible damage on the outside (more detail in my original thread from late Sep/early Oct).

I had my bumper removed and there was absolutely no trace of any damage underneath - I was there when they took it down. I guess they still build them solid!
 
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