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Discussion Starter · #1 ·
Hi Everyone,

First time poster. Hoping someone can offer some advice.

Turned the ignition on in my v40 d4 lux and the in-car entertainment screen did not turn on (Volvo display then media/sat nav). Repeated ignition process and still nothing.

I had read on previous old posts from way back that could be one of two issues. An Amplifier has burnt out or water has leaked in. No issues with screen prior to yesterday, no flickering or disturbances either.

Hasn’t rained much in the past few days.

My partner has just rang to say windscreen wash alert has come up on screen advising to top-up. Recall only adding screen wash approx 3-4 weeks ago, and we certainly don’t use it that often. Could the two be related, a slow leak from the bonnet spouts or the tank itself?
I would really appreciate any advice/suggestions on this.
Thanks,
Naomi
 

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Discussion Starter · #3 ·
Hey, thanks for replying. I spent the morning trying to find someone in and around my area (Edinburgh) who deals with ECU or anything electrical related both generally and specifically for Volvos with very little success. Those mechanics I spoke to suggested about 3 or 4 reasons - water leak (though others discounted that theory), software issue, fuse in the electrics etc.
I’m booked in for next week with someone who can run a diagnostic and who deals with all things auto electrical so hopefully he can tell me the issue. I’m not naive to the fact this might cost me dearly, but I can’t go without a screen, especially when it controls everything bar the heating and AC.
I’m hoping (praying) it’s a fuse that won’t involve too much invasive work.
 

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V40 2.0 D2 Momentum Nav Plus in Passion Red with Winter Pack 2017
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Think you'll find the TFT display has packed up and you need to put a new display in. I have read something of this nature on here before. I don't think it's as simple as swapping them over, I have a feeling they are either coded to the radio itself or coded to the ECU.
 

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Discussion Starter · #5 ·
Think you'll find the TFT display has packed up and you need to put a new display in. I have read something of this nature on here before. I don't think it's as simple as swapping them over, I have a feeling they are either coded to the radio itself or coded to the ECU.
The tft display is working fine. It’s the centre screen that’s black. Are you saying that I would need to replace both as they’re connected?
 

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The tft display is working fine. It’s the centre screen that’s black. Are you saying that I would need to replace both as they’re connected?
The centre screen is a TFT as well as the dash screen and no you won't have to replace both, have you tried the search bar up the top because I'm sure there has been topics on this before.
 

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This post will give you an idea about screen replacement.

 

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Discussion Starter · #8 ·
This post will give you an idea about screen replacement.

Thank you so much, this is really helpful. At least I’m slightly armed with an idea of what might be the problem and what might need replaced etc when going to the repair dealer.
 

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Thank you so much, this is really helpful. At least I’m slightly armed with an idea of what might be the problem and what might need replaced etc when going to the repair dealer.
I don't think it's a particular problem with them, it's just like a TV and sometimes it just packs up for no apparent reason, they are generally well built.
 

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Discussion Starter · #10 ·
Is a fault with the infotainment covered by warranty. It’s a 2015 V40, bought it used from Arnold Clark in Nov 2020. Or even a warranty from Volvo themselves?
 

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Is a fault with the infotainment covered by warranty. It’s a 2015 V40, bought it used from Arnold Clark in Nov 2020. Or even a warranty from Volvo themselves?
Doubt it, Volvo warranty is 3 years or 60k whichever is first, there has been instances where they have stumped up for repairs outside warranty but yours is 6 years old now. Only other thing is how long was the warranty when you purchased it from Arnold Clark last year? 3 months as standard or a year? If it's a year you might be lucky, worth the phone call.
 

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Discussion Starter · #12 ·
bugger, I’m just over the year I reckon. I mean I’ll pay what needs to paid. I suppose I won’t really know what im dealing with until auto electrician does the diagnostic
 

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Is a fault with the infotainment covered by warranty. It’s a 2015 V40, bought it used from Arnold Clark in Nov 2020. Or even a warranty from Volvo themselves?
Should be covered under your Arnold Clark warranty (depending when in November you bought it)
Voltech in Glasgow are a really good independent specialist (on the east side of the city so closer to Edinburgh)
 

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I'm sure you have checked...
But they can be switched off/on by holding the power button down for 3 seconds..

Other than this which I'm sure you would have checked.
Backlight failure? Is the backlight on?
If not, shine a torch into the screen and look closely, can you see anything?
If so, it will just be the backlight and I would try and replace just that with the LCD front.

If you go for the complete assembly you have to code the new one to the car, if you are good with your hands, you can swap out the LCD screen and backlight and keep the screen electrics which will work fine.
 
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