Pleased you got yours sorted ,mine is 7yrs old now so im just going to get a new lock mechanism, the door sometimes opens so hopefully it will be no problem when the parts arriveHi just had mine go the same, we contacted our local Volvo garage, Volvo have a Policy they will pay 50% of the cost in our case 155 UKP, towards the bill, it only applies to cars under 4 years old but ours was 5 but we did get the part payment as our car had done less than 31000 miles, as I don't know the age or mileage of your car, I would still contact them to see if your car is eligible and you can get the discount, My wife contacted Volvo UK direct asking why this very common problem id not a recall,but got no joy out of them ,
I would suggest you give it a try first without replacing the lock. Pull the inner doorcover and see if you can manage to get it unstuck and open the door. All I did was lubricate the lock when i first got the door open, then put eveything back together. The problem has not re occured for now almost two years with daily use =)This has just happened on my v40 rear offside door too. Volvo dealer quoted me £400 for a new lock and Volvo won’t offer any goodwill gesture on my 7 year old, 58k mile car. Thanks for the photos @stbo this will certainly help me try and fix this myself. I’ve got the part number to replace the lock (31440394) but I don’t know if there’s a newer/ revised version that would be better to get? I have seen this part on eBay for about £70, so may just try that.
Thanks, I’ll definitely remove the door card to try and fix it first. Good to hear it’s not occurred for you in 2 years!I would suggest you give it a try first without replacing the lock. Pull the inner doorcover and see if you can manage to get it unstuck and open the door. All I did was lubricate the lock when i first got the door open, then put eveything back together. The problem has not re occured for now almost two years with daily use =)
Anyways, best of luck either way if you decide to go for a lock change. Sorry I don't have any advice on the parts-number.
Had the same problem on my MY2013 yesterday. Rear door driver-side not possible to open from outside or inside. Door locks/unlocks when pressing the keyfob, but cant open door. For a while now upon this point, the keyless-sensor in this door have been a bit sluggish, and not always responds to touching the doorhandle, so I think the reason for this problem is because I managed to get the mechanism stuck when pulling the handle before the sensors actually had registrered the touch and unlocked the door, kindof "in the middle" of the unlocking process.. Anyway, googled a bit and found that it should be possible to take the door cover off whithout damaging it. Found this picture-guide helpfull: View attachment 16710 Then its jsut two more T25 screws under the handle: View attachment 16711 Pick out the window button and disconnect cable. Lift door cover upwards to release. With door-cover now off, disconnect tweeter-speaker cable and door handle pull-wire and put doorcover aside. View attachment 16712 By removing the grey rubber gasket in the whole where the pull-wire goes trough, i then poked around onto the locking mechanism in there. You need a torch to see. Suddently i heard a "click" and the release mechanism snappen back into place. Now I could open the door again both from inside and outside. WhenI first had the doorcover off, and the door open, i also took off the outer doorhandle. (See this video on youtube how:) I found some corrosion in the cableconnector, which probably is the cause for bad operation/sensors not registering touch. I cleaned it out propertly. I also lubricated door-lock with WD40 (with a straw) anywhere I could access, and put everything back togheter. Door now locks/unlocks and open/closes smooth. Also the touch-sensors in doorhandle now respons quick from touch. Hopefully this problem wont come back now (on this door at least). I also will be a bit more carefull, making sure the door is completely unlocked before yanking hard on the door handle Took me about an hour, but atleast it didnt cost me anything to sort out Good luck
Unfortunately you can't see inside the door where the mechanism is (unless you have an inspection camera or such). I was just poking around with a screewdriver and "knocked" it onto the lock mechanism blindly, and some how i heard a "click" and it was unstuck. Maybe i was just lucky..😅Hello Stbo, can you explain how you find the right metal thing in the door to open the door again? you said that you are using a scewdriver to do that, but i have no idea what i have to push. thanks in advance