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Interesting.
Under software the dealer is allowed to put N/A on map update and N/A on removing previous owners data. The former wasn't done on mine and the latter was only completed when I asked the salesman at hand over. I had my own checklist which he went through with me. When I got to 'Previous Owner Data' he dived in the car and pressed a few buttons to remove the data.
 
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Discussion Starter · #3 ·
Interesting.
Under software the dealer is allowed to put N/A on map update and N/A on removing previous owners data. The former wasn't done on mine and the latter was only completed when I asked the salesman at hand over. I had my own checklist which he went through with me. When I got to 'Previous Owner Data' he dived in the car and pressed a few buttons to remove the data.

The way I see it is that they are meant to do all this, and the n/a is only for cars that do not have a feature (it is a generic list anyway). I do not believe it is supposed to be used as a cop-out for the dealers to cut corners.

Unfortunately, many main dealers (not only Volvo) do not seem to care much and use the approved used car schemes as a marketing tool (and not as a service quality assurance measure).

Incidentally, I had the same issue with the maps (the SatNav maps had never been updated since new), but this turned out to be only a minor issue of many with the vehicle that they apparently had not checked properly or bothered to tell me about prior to the sale/delivery.
 

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Mine had a full quota of ticks, they count for nothing. The underside hadn't seen water since Noah was in shorts... Prep was shocking. Hair product all over the headrests, switchgear filthy, door shuts brown with muck, Overspray on headlights from the "professional repair" to the bumper corners and fall out on the entire bodywork. Amusingly I've had the parts to complete the 4th service by post, as the tech decided it didnt really need the fuel or air filter! Seriously, these dealers really do cut corners. To top the lot, the car has 3 brands of tyres, might be perfectly legal, but one of the worst of many poor practise's in the trade... especially from a perceived premium brand, offering a premium product and experiance. Time to start buying from auction, and pay for whatever level of recon we think is required
 
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